Yes. All our websites are built with user-friendly tools that allow you to update text, images, products, and pages without technical knowledge. If you prefer, we can also provide a training session or handle ongoing updates through a maintenance plan.
FREQUENTLY ASKED QUESTIONS
We Hope You Find What You are Looking for. Explore FAQ`s.
How does your project process work from start to finish?
We begin with a discovery call to understand your goals. From there, we develop the strategy, design the visual direction, build the website or assets, and present everything for review. Once approved, we finalize the project, launch, and provide support as needed.
What do you need from me before starting a website or branding project?
We typically require your business information, brand assets (if any), content or service descriptions, preferred references, and your project goals. If you don’t have content ready, we can create or structure it for you.
How long does it take to design and develop a website?
Timelines vary based on complexity. A standard business website usually takes 2–4 weeks, while larger or custom sites may require additional time. We provide a clear timeline after the initial consultation.
Do you offer ongoing support or maintenance after the project is completed?
Yes. We offer optional maintenance plans that include updates, backups, content changes, and performance monitoring. You can choose monthly support or request help when needed.
Can you redesign an existing website instead of creating a new one?
Absolutely. Whether you want to refresh the design, improve performance, or rebuild the structure from scratch, we can upgrade your current website to meet modern standards.
Do you provide content writing, photography, or marketing strategy as part of your services?
Yes. We offer content creation, copywriting, social media management, and full marketing support. If photography or videography is needed, we coordinate production or work with your team’s materials.
What are your payment terms and how are projects billed?
Most projects require a deposit to begin, with the remaining balance due at delivery. Larger projects may be structured in milestones. We accept payments from clients in the U.S. and internationally.
Do you work with international clients?
Yes. We work with clients across the United States, the DRC, Africa, Europe, and beyond. All meetings can be conducted online, and we provide full support regardless of location.
Can SMC Designs handle both small businesses and larger corporate projects?
Yes. We work with startups, small businesses, NGOs, corporations, and community organizations. Our approach adapts to the size and goals of each project.
